Using the Wi-Fi system in your home can present various challenges.

Modem Placement in your Home


Terms to understand your Speedtest result better


Ping: Travel time of data from your machine to the server – the higher the ping, the longer it takes to transmit data


Download Speed: How fast your device can receive data from the Internet, such as receiving an email, downloading files and games, or streaming a movie


Upload Speed: How fast your device can transmit data to the Internet, such as posting pictures to social media or sending an email

Optimal Speed Test results,

Receive Speed Test results by connecting your device directly to the modem using an ethernet cable.

Try testing again with the WiFi this time to observe the decrease in bandwidth speed.

Using a wired connection has a much stronger performance


WiFi performance can also be affected by distance and interference.

What factors may impact my speed test result?

The maximum speed (bandwidth) on your Internet plan will be shared by all the devices connected to your home WiFi network.

How many devices are connected to your home WiFi

network at peak times?Phones/tablets/laptops

The more devices connected, the greater the impact.

You will experience slower speeds if you have many devices connected at once,

or uploading/downloading substantial amounts of data.

(This is more noticeable on slower-speed packages).

Placement and location of your modem

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Your modem should be positioned where there is the least physical interference.

Confirm that the modem isn’t near or behind other small electronics, cordless phones, microwaves, garage door openers, TVs, and other wireless electronics

Ensure that the modem has a line of sight to your devices whenever possible, and isn’t blocked from view by cupboards or cabinets.


Building materials will impact your signal

For example, ceramic floor tiles absorb more WiFi signals than panels and vinyl.

Signal Strength - 2.4 GHz vs 5 GHz WiFi frequencies

5 GHz frequency can carry more data and supply faster speed, but it has less coverage and is affected more easily by common obstacles.

Modem Location & WiFi Range

For better WiFi coverage, the modem should be in a central location in your home, or central to where you most often use the Internet.

pods

Or use mesh wifi Pods { extender's}

avalible at your local provider

Restart your modem

Many WiFi issues can be corrected by simply restarting your modem

Restart your modem by removing and reconnecting the power:

Unplug the power cable from the back of the WiFi Modem.

Wait 30 seconds.

Reconnect the power cable to the modem.

When your WiFi network appears in the list of available networks on your device, connect to your network to make it work.